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Frequently Asked Questions

If you have any questions regarding our booths, please don't hesitate to contact us. However, if you prefer to find answers on your own, we have compiled a list of our most frequently asked questions below for your convenience.

State-of-the-art Photo Booths:

Text & Email

On Site Printing


Gif & Boomerang 

Online Galley

Green Screen

FAQ -Anchor
  • When will Tortilla 360 be available?
    Tortilla 360 has officially launched! Check out our "booths & pricing" page to learn more and get a quote.
  • Where are you located? What areas do you serve?
    Based in Downtown SLC, we proudly serve the entire Wasatch Front and Park City at no additional travel charge. If your event is located outside of these areas, a minor travel fee may apply based on the rental duration.
  • Will there be someone running the booth?
    Absolutely! Our packages come with a booth attendant, except for the Salsa Selfie Station.
  • How long does set up and break down take?
    To ensure that everything is perfect for your event, we arrive one hour prior to your rental time for setup. Although it usually takes about 30 minutes, we prefer not to rush things. At the end of your rental time, we will break down and completely load out, which may take up to 45 minutes.
  • Do I have to pay for set up and break down?
    The setup and breakdown time is already included in the price of our service. We ensure that the booth is up and running by your rental start time, and we won't take it down until after your rental has ended.
  • How much space do you need?
    For our pricing booths we recommend an ideal space of 10x10x10 for our photo booth setup. However, we can work with smaller spaces, as little as 6x6x9. Our 360 booth requires a minimum of 13X13 feet with an ideal space of 15X15.
  • How many power outlets do you need?
    In order to power our equipment, we require access to a standard three-pronged outlet. While it's ideal to have the outlet as close as possible, it can be located up to 25 feet away.
  • Can you set up outside?
    Yes, we can set up our photo booth outdoors, as long as there is a canopy or covered area available. Depending on availability, we may be able to provide a canopy tent. Please inquire for details.
  • What if there is no power at my venue?
    To operate our packages, we require access to a standard three-pronged plug located within 25 feet. However, for an additional $50.00, we can provide a portable battery pack to power our Salsa Selfie Station. If your venue does not have a power source available, you can still book our Salsa Selfie Station.
  • Do I need to provide WiFi?
    We are able to connect to the internet from anywhere within the AT&T® coverage area, so a Wi-Fi connection is not required.
  • How do my guests get their photos?
    All of our packages include digital sharing, allowing your guests to text or email their photos to themselves directly from the booth. If we are within the AT&T® coverage area, photos will be delivered instantly. However, if coverage is not available, delivery may take up to 24 hours. Printing is included in the following packages: Guac, Guac Unlimited, Salsa, and Salsa Unlimited.
  • What is a "session"?
    A session refers to each time your guests use the photo booth during your rental period. You can have an unlimited number of sessions with any package. For Guac and Salsa packages, guests can have a limited number of prints per session (2), but they can go through the booth as many times as they like. With Guac Unlimited and Salsa Unlimited, every guest gets a print per person (plus an extra one for a memory book), and can go through the booth as many times as they want. The Salsa Selfie Station package does not include printing, but guests can still text or email their photos to themselves.
  • Will I get a digital copy of the photos?
    taken during your event within 24 hours of your rental ending. Additionally, if you allow it, we will create a private online gallery where your guests can view and download the photos. This is a great way to share the memories with friends and family who were not able to attend the event.
  • What is the custom template? Can you include our logos or custom text?
    Yes, we can include your logos and custom text in the custom template. The custom template is a design that we create specifically for your event, incorporating your branding or theme. We work with you to create a unique and personalized template that fits your style and vision for the event. Check out our Templates Page for examples of our different template options.
  • What is the difference between Guac and Guac Unlimited?
    Guac includes two prints per session, while Guac Unlimited offers unlimited printing, ensuring everyone gets a print out. Guac Unlimited also comes with a free memory book upon request.
  • What is the difference between Salsa and Salsa Unlimited?
    Salsa includes two prints per session, while Salsa Unlimited offers unlimited printing, ensuring everyone gets a print out. Salsa Unlimited also comes with a free memory book upon request.
  • What is the memory book?
    Guac Unlimited, and Salsa Unlimited both come with a memory book upon request. With the memory book, we print an additional photo for each group and guests can add their photo and leave a personalized message.
  • What is a gif?
    A gif is a type of image that is made up of three still images and is animated by stitching them together like a video. As an illustration, here is a sample gif:
  • What is a boomerang?
    Here's another way to phrase it: A boomerang is a short video that loops back and forth, playing the footage forward and then in reverse. The video lasts for two seconds and creates a fun and playful effect. Check out an example below:
  • Do you have photo filters?
    Certainly! We offer free photo filters for all of our packages.
  • Can your booths do green screen?
    Certainly! For an additional $100, you can add a green screen to any of our packages except for the Salsa Selfie Station or Tortilla 360.
  • What is your booking process? Do you require a deposit?
    To secure a date with us, we need a 50% down payment along with a completed contract. You can conveniently take care of both the contract and invoice payments online. Simply contact us when you are ready to book.
  • Do you offer a non-profit discount?
    If your organization is a registered 501(c)3 non-profit, we offer special pricing. To inquire about our pricing options, please contact us and we'll be happy to assist you.
  • How do I get my event photos?
    After your event, we will send you two links via email: One link will allow you to download your photos. The other link, where applicable, will lead you to an online gallery.
  • Wait! I have another question.
    We are always here to assist you. If you have any questions or concerns, feel free to contact us and we will get back to you as soon as possible.
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